Sweety Crazy X-Files / Cross Eyes (1 lens/pack)
- Description
- *How to order (MUST READ)
- Remarks
- Need it Fast?
- Processing & Shipping
- Cancellation
| Specification | |
| Diameter | 14.5mm |
| Water Content | 38% |
| Base Curve | 8.6mm |
| Replacement Period | Within 12 months |
| What's included | A piece of contact lens + a lens case (for a pair of contact lenses ordered) |
Please take note that 12 months replacement period is a maximum period you can use. After you opened the lenses, it depends on the frequency you used.
It's wear and tear product, the more frequent you use, you shall dispose it in shorter period time frame. The longest you can use is 12 months. Says you used it every day, then we advise you to dispose it within 3 months.
Need it in urgently? Get it now from our express store!
- Processing -
Generally we take 3-4 business days to process the order except below products
| Products | Processing Days |
Toric (for astigmatism), hyperopia & high prescription contact lenses (-10.00 & above) | 4 - 8 weeks |
Brand Acuvue, Airsoft, Air Optix, Alcon, Bausch & Lomb, Biofinity, Biomedics, Clariti, Dailies, Freshkon, Freshlook, Miacare, Coscon *If the contact lenses fall in above category, the above processing days shall apply. | 5~10 business days |
| Hair Wigs | 5~7 business days |
- Shipping -
We have 3 warehouses which they are in Malaysia, China & US, so products may be shipped separately. Not to worry, tracking number will be provided for each package sent.
Shipping may be combined sometimes and you may not see the delivery time frame during checkout. In such case, we will ship with Standard/Economy Shipping and the below shipping time shall apply.
| Country / Region | Estimated Shipping Days |
| United States | 15 ~ 25 business days |
| Canada | 20 ~ 30 business days |
| South America | 30 ~ 40 business days |
| Europe | 15 ~ 30 business days |
| Australia & New Zealand | 15 ~ 20 business days |
| Middle East | 15 ~ 20 business days |
| South East Asia | 10 ~ 15 business days |
| Rest of Asia | 15 ~ 20 business days |
- Custom made items such as toric contacts & hyperopia contacts are not allowed to be returned.
- Wig is not allowed to be returned due to hygiene reason.
- For order after shipped, item can be returned at buyer's cost and 90% refund will be granted if approved, exclude shipping. Returned item must be in original/ unused/ unopened/ sealed condition.
- Request to return or exchange shall be emailed to us within 7 calendar days from the day the package was delivered.
- We advise you to email us to find out more about the product if you are unsure or do intensive research before ordering.
For more information Return & Exchange, please visit here.
